How can we help you?
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We offer a variety of 3D-printed products, including fully articulated Crystal Dragons, Heart Dragons, Rose Dragons, Ripple Effect Phone Stands, customisable Fidget Gear Spinners, and more.
Yes! You can choose from various detail and body colour combinations for most of our dragons.
Currently, we only ship within the United Kingdom, but we are working towards offering international shipping in the future.
Our dragons measurements are displayed on the product page. All sizes are in CM, and they are fully articulated for poseable fun.
Our products are made from high-quality, durable 3D-printing materials, ensuring both strength and beauty. Materials used are available in the additional information tab on all items in our shop.
No, our dragons do not come with a stand or display case, but they are fully articulated, so you can display them in various poses.
We are working on a range of dragon eggs to make them truly unique!
Dependent on the size of the dragon, it can take between 3 to 5 business days to produce and print depending on the complexity of the design ordered.
Absolutely! Our products, especially the dragons and heart-themed items, make wonderful, personalised gifts for any occasion.
Yes! You can customise the colours of the body and detail, as well as select your preferred features.
To keep your 3D-printed items in top condition, avoid direct sunlight for extended periods and clean them gently with a soft cloth.
We offer a 14-day return policy. If you're not completely satisfied, please contact us at orders@3dprinthive.co.uk, and we will assist you with a return or exchange.
We occasionally run sales and promotions. Keep an eye on our website and social media for any upcoming offers.
Once your order is dispatched, we will send you a tracking number via email to help you track your package.
Yes, we offer bulk order options. Please contact us at hello@3dprinthive.co.uk directly for custom pricing and availability.
We accept major credit/debit cards through Stripe, PayPal, and Bank Transfer.
Yes, we offer express shipping for an additional cost. You can select this option during checkout.
At the moment, we do not offer gift wrapping or gift notes, but this may be available in the future.
Yes! If you have a special colour request, please get in touch with us at ideas@3dprinthive.co.uk, and we’ll do our best to accommodate your needs.
We aim to use sustainable materials where possible in our 3D-printing process, helping to reduce environmental impact.
You can reach us by email at hello@3dprinthive.co.uk, or via our contact form on the website for any inquiries.
Currently, we only offer shipping within the UK, but we are planning to expand to international shipping soon.
Standard delivery typically takes 3 to 5 business days, but this can vary depending on the size and complexity of your order.
If you need to cancel an order, please contact us as soon as possible. We can only cancel orders before they are dispatched.
We are unable to cancel personalised orders once in production.
Our products are generally safe for children, but we recommend supervision for younger children, especially with smaller or intricate items.
All items in our store have age ratings and warnings where appropriate to help keep the littles one safe.
Our dragons are fully articulated, allowing for more dynamic poses, and we offer customisable colours for a unique, personalised touch. They also have eyes and are printed in multiple colours which adds to the quality you can't find anywhere else!
If your product is damaged during shipping, please contact us by emailing orders@3dprinthive.co.uk within 7 days of receiving the item with photos of the damage. We’ll help arrange a replacement or refund.
While we do not offer specific poses on request, our fully articulated dragons allow you to pose them in any way you like once received.
If your order is delayed, we will notify you as soon as possible and provide an updated delivery estimate.
At this moment, we do not offer gift cards, but we may consider this option in the future.
Yes! We love receiving feedback from our customers. You can leave a review on our website once you’ve received your product.
Our products are not specifically designed for pets, so we recommend supervision if used around animals to avoid any choking hazards.
We are happy to accommodate custom design requests! Please get in touch with us before placing an order, and we'll discuss your ideas.
To keep your products in good condition, store them in a cool, dry place, away from direct sunlight and extreme temperatures.
We offer a 14-day refund policy for any unsatisfactory or defective products. Please contact us to arrange a return or exchange.
Read our refund and return policy at https://3dprinthive.co.uk/efund_returns/
If you need to change the shipping address, please contact us immediately by emailing orders@3dprinthive.co.uk. We can only change the address before the order has been dispatched.
Yes, we offer wholesale pricing for bulk orders. Please contact us directly for more information and to receive a quote.
All products listed on our website are in stock unless otherwise stated. If an item is out of stock, you can sign up for a notification when it becomes available again.
We do not offer a formal warranty, but we stand by the quality of our products. If there’s an issue with your order, please reach out to us by emailing orders@3dprinthive.co.uk, and we’ll do our best to resolve it.
Yes you can. If there is a particular product you want in a different material such as PETG, TPU please contact us for more information on custom material requests by emailing hello@3dprinthive.co.uk
We currently operate online only and do not have a physical storefront. All orders are processed through our website.
To place a custom order, please contact us directly by emailing hello@3dprinthive.co.uk with your requirements. Once we’ve discussed the details, we will guide you through the ordering process.
If you can't find what you're looking for on our website, feel free to reach out to us at hello@3dprinthive.co.uk. We may be able to create a custom product to suit your needs.
Yes, we occasionally release special seasonal products or limited editions. Be sure to follow us on social media to stay updated!
If your order has not arrived within the expected time frame, please contact us by emailing orders@3dprinthive.co.uk, and we will assist in tracking your shipment.
Most of our dragons come fully assembled, but if any assembly is required, we provide easy-to-follow instructions in the packaging.
Once your payment is processed, you will receive an order confirmation email with all the details.