1. Overview
We are committed to protecting your personal data and respecting your privacy. We process personal information in accordance with UK GDPR and the Data Protection Act 2018.
2. Information We Collect
When you interact with our website, we may collect personal data including your name, billing and delivery address, email address, telephone number, order details, and technical data such as IP address and browsing behaviour.
3. How We Use Your Data
We use your personal data to fulfill orders, provide customer support, process payments, comply with legal obligations, and improve our services. We only process your data where we have a lawful basis to do so.
4. Payment Processing
Payments are processed securely by SumUp, which acts as a data processor on our behalf. We do not store full payment card details.
5. Legal Basis for Processing
We rely on contractual necessity, legal obligations, and legitimate interests as lawful bases for processing your data.
6. Data Sharing
We may share your data with trusted third parties, including payment processors, delivery providers, and IT service providers, strictly where necessary.
7. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected and to comply with legal obligations.
8. Your Rights
You have rights under UK data protection law, including the right to access, rectify, erase, or restrict processing of your personal data.
9. Contact
Email: hello@3dprinthive.co.uk